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Southbridge Dental Care Logo

Week of 

11/25

  |  Friday & Saturday are 

OPEN

Accepting NEW & EXISTING patients

Privacy Statement

U.S. Visitors Only
Effective Date: November 12, 2025
 
This website uses cookies to ensure you get the best experience while visiting Southbridge Dental Care online. By continuing to browse, you agree to our Privacy Policy.

At Southbridge Dental Care, your privacy and trust are important to us. We protect your personal and health information with the same care we apply to patient records in our office. This policy explains what information we collect, how we use it to provide better service, and how we keep it secure.
 
Scope
Our website and services are intended for visitors and patients located within the United States.
We do not target, market to, or knowingly collect personal information from individuals located outside the U.S.
 

Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, such as:

  • Name

  • Email address

  • Telephone number

  • Information submitted through contact or appointment request forms

 
 
Health-Related Information (PHI)
If you choose to share dental or medical details (for example, in an appointment request), this may be considered Protected Health Information (PHI) under HIPAA.
We handle all PHI in accordance with HIPAA privacy and security standards.
 
 
Automatically Collected Information
We may collect limited technical information automatically to improve and secure our website, including:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website address

  • Pages viewed and access times

 
This data helps us monitor performance, ensure site functionality, and enhance user experience.
We do not collect Social Security numbers, insurance details, or payment card information through our website.
 
 
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience, analyze site traffic, and optimize our marketing performance.
 
We use the following categories of cookies:

  • Essential Cookies – Required for website operation, security, and navigation (e.g., Wix CMS and server sessions).

  • Functional Cookies – Provide enhanced features such as embedded maps (e.g., Google Maps).

  • Analytics Cookies – Help us understand visitor behavior and improve site performance (e.g., Google Analytics, Google Tag Manager, CertifiedCode).

  • Marketing Cookies – Used to measure and improve online visibility and advertising effectiveness (e.g., Google Ads, LinkGraph/SearchAtlas optimization tools).

 
You can disable cookies at any time through your browser settings if you prefer not to share non-essential site data.
To opt out of Google Analytics tracking, visit https://tools.google.com/dlpage/gaoptout.
 
We do not sell or rent your personal information. Any analytics data collected is aggregated and used solely to improve our services and marketing accuracy.
 
 
How We Use Your Information
We may use your information to:

  • Operate and improve our website

  • Respond to inquiries and schedule appointments

  • Deliver requested services and communications

  • Inform you of new services, promotions, or updates (with consent where required)

  • Conduct surveys to enhance patient satisfaction

 

Data Sharing
We may share your information only with:

  • Trusted service providers who support hosting, analytics, or communication—under confidentiality and HIPAA-compliant agreements

  • Legal or regulatory authorities when required by law, court order, or to protect patient safety and practice security

 
We do not sell, lease, or disclose your information to third parties for their marketing purposes.
 
 
Your Rights
As a patient, you may have the right to:

  • Access your personal or health information

  • Request corrections to inaccurate or incomplete data

  • Request deletion of certain data, where legally permissible

  • Request restrictions on how your information is used or shared

  • Receive communications through specific methods (e.g., alternate phone or email)

 
To exercise these rights, please contact us using the information below.
 
 
Security of Your Information
We implement administrative, technical, and physical safeguards to protect your information, including:

  • SSL/TLS encryption for all data transmissions

  • Secure servers with restricted access

  • Encryption of PHI during transmission

  • HIPAA-compliant handling by authorized staff

 
 
Third-Party Websites
Our website may contain links to external websites (such as Google Maps or review platforms).
Southbridge Dental Care is not responsible for the privacy practices or content of these external sites and encourages visitors to review their privacy policies before sharing information.
 
 
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in technology, law, or our business practices. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates indicates acceptance of the revised terms.
 
 
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your information rights, please contact:
 
Southbridge Dental Care
📍 Address: 44 Everett Street  Southbridge, MA 01550
📞 Phone: (508) 764-4600
✉️ Email: southbridgedentalcare@yahoo.com
 
Last Updated: November 12, 2025

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